Last updated: 9 January 2026
These Terms and Conditions (“Terms”) govern your use of this website and any purchase made through it. By accessing our website and placing an order, you agree to be bound by these Terms.
1. Company Information
Company Name: Sunset Blinds Global Ltd
Registered Address:
4 Raven Rd,
London, E18 1HB,
United Kingdom
Company Number: 16930694
Website: www.sunsetblinds.co.uk
Email: info@sunsetblinds.co.uk
2. Products
All products sold on this website are made-to-measure and manufactured according to the specifications provided by the customer.
Due to the bespoke nature of our products:
Minor variations in colour, texture, and finish may occur
Colours displayed on screens may differ from the final product
Samples are provided as a guide only
3. Measuring Responsibility
It is the customer’s sole responsibility to ensure that all measurements submitted are correct.
Products are manufactured exactly to the measurements provided
We do not accept responsibility for incorrect measurements
Measuring guides should be followed carefully before placing an order
Once an order is placed and production has begun, measurements cannot be amended.
4. Orders & Acceptance
All orders are subject to acceptance and availability
An order is deemed accepted once production has commenced
We reserve the right to refuse or cancel any order at our discretion
5. Prices & Payment
All prices are shown in GBP (£) unless otherwise stated
Prices include VAT where applicable
Full payment is required at the time of ordering
Payments are processed via approved third-party providers (e.g. Stripe, PayPal, Klarna)
6. Made-to-Measure Products & Returns
In accordance with the Consumer Contracts Regulations 2013:
Custom-made / bespoke products are non-returnable and non-refundable
This includes:
Products made to customer-specified measurements
Products customised in size, colour, or configuration
Returns are accepted only if:
The product is faulty due to manufacturing defects
The product arrives damaged
An incorrect item has been supplied by us
All issues must be reported within 48 hours of delivery.
7. Delivery
Delivery times are estimates only
Delays may occur due to production schedules or courier services
We are not liable for delays beyond our control
Delivery dates are not guaranteed.
8. Installation
Unless explicitly stated otherwise:
Installation services are not provided
Installation is the customer’s responsibility
We are not liable for damage caused by incorrect installation
9. Faulty or Damaged Goods
If your order arrives damaged or faulty:
Notify us within 48 hours of delivery
Provide clear photographic evidence of the issue and packaging
We may offer a repair, replacement, or refund at our discretion
10. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for indirect or consequential losses
Our total liability shall not exceed the value of the product purchased
We are not responsible for third-party installation errors
11. Force Majeure
We shall not be liable for failure or delay caused by events beyond our reasonable control, including but not limited to:
Natural disasters
Supplier or manufacturing disruptions
Transport or courier delays
Government or regulatory actions
12. Intellectual Property
All website content, including text, images, designs, logos, and trademarks, is the property of Sunset Blinds Global Ltd and may not be reproduced without prior written consent.
13. Privacy & Data Protection
Personal data is processed in accordance with our Privacy Policy and UK GDPR requirements.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to These Terms
We reserve the right to amend these Terms at any time.
The most current version will always be available on our website.